Researchers spectrum of NGC 4565 is essentially featureless. The absence of the 3.0 micron feature (Tau 3.0 less than 0.05) implies that the extinction to the nucleus does not arise to a significant degree in molecular clouds. Researchers deduce Tau 3.0/A sub V less than 0.01, compared with approx. 0.022 for GC-IRS7. These results support the conclusion (McFadzean et al. 1989) that the 3.0 micron absorption in the GC-IR sources is due to the presence of ice in a (probably single) foreground molecular cloud. The 3.4 micron feature is also weak or absent in the researchers spectrum of NGC 4565 (Tau 3.4 less than or equal to 0.07), hence, Tau 3.4/A sub V less than or equal to 0.016, compared with approx. 0.008 towards GC-IRS7. The absence of the feature in NGC 4565 at the signal-to-noise level of the current observations is consistent with a probable moderate degree of extinction towards the nucleus. The observations of NGC 4565 provide a useful comparison for studies of dust in the Galaxy. Limits have been set on the strengths of the 3.0 and 3.4 micron features in NGC 4565. The absence of 3.0 micron absorption is significant, and supports the view that the feature at this wavelength in the Galactic Centre is due to water-ice absorption in a foreground molecular cloud. The non-detection of the 3.4 micron absorption is less surprising and provides indirect support for the association between this feature and the diffuse interstellar medium. The current spectrum probably represents the best that can be achieved with a single-detector instrument within reasonable integration times. It will clearly be of interest in the future to obtain spectra of higher signal-to-noise, as a positive detection of the 3.4 micron feature in an external galaxy, even at a low level, would be of considerable astrophysical significance.